Help & Support
Submit technical queries, check trade guidelines, and consult logistics documentation.
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Common FAQs
How long does verification take?
Business GSTIN verification runs instantly. PAN-linked manual audits are completed within 2 business days of file submissions.
What is secure credit escrow limit?
Escrow enables verified enterprise buyers to purchase products on credit settlements backed by financial deposits validated on TradeVistar.
How do I raise disputes for custom shipments?
Go to the Orders ledger tab, select the specific order tracking row, and click 'File Logistics Dispute' to log shipment shortfalls.